Terms of service

⭐ THE HOUSE OF 4038 — TERMS OF SERVICE

Last Updated: 2025.12.06

Welcome to The House of 4038. By accessing or using our website (thehouseof4038.com) and purchasing products from our store, you agree to the following Terms of Service. Please read them carefully.

1. GENERAL CONDITIONS

By visiting our website and/or making a purchase, you agree to be bound by these Terms, including our Shipping Policy, Refund Policy, and Privacy Policy.

We reserve the right to refuse service to anyone, at any time, for any reason.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service or website without express written permission from us.

2. PRODUCTS & ORDERING

All products sold by The House of 4038 are made-to-order through our fulfillment partner. Because each item is produced individually, slight variations may occur.

We reserve the right to limit quantities, discontinue products, or update product descriptions at any time.

3. PRICING & BILLING

All prices are listed in USD unless otherwise stated. We reserve the right to modify pricing at any time without notice.

Shopify securely processes payments on our behalf. By placing an order, you authorize Shopify (and its payment processors) to charge your selected payment method.

We are not responsible for fees or exchange rates applied by your bank or card issuer.

4. FULFILLMENT & SHIPPING

Fulfillment times are typically 2–5 business days. Delivery timelines vary based on shipping method selected at checkout.

Standard U.S. Shipping

Free on all orders. Estimated delivery time: 5–9 business days (fulfillment + delivery).

Express Shipping

Available at checkout. Estimated delivery: 1–3 business days once shipped.
Express speed begins after fulfillment is completed.

Shipping timelines are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.

5. RETURNS, REFUNDS & EXCHANGES

Because products are made-to-order, we do not accept returns or exchanges due to:

  • Wrong size ordered

  • Buyer’s remorse

  • Color preference

  • Change of mind

Refunds or replacements are only provided for:

  • Damaged items

  • Defective prints

  • Incorrect items received

  • Lost packages confirmed by the carrier

All issues must be reported within 7 days of delivery to:

4038official@gmail.com

Please include your order number and photo documentation.

6. ORDER CANCELLATION

Orders cannot be cancelled once fulfillment has begun.
If you need to cancel or modify an order, contact us immediately.
We will attempt to assist, but cancellations are not guaranteed.

7. ACCURACY OF INFORMATION

We are not responsible if the information provided on our site is not accurate, complete, or current.
Historical or outdated information may appear on the site, and we are not obligated to update it.

8. THIRD-PARTY SERVICES

Our store uses third-party providers for payment processing, fulfillment, and shipping. Your data is handled according to our Privacy Policy and the policies of these partners.

We are not liable for damages or delays caused by third-party services, including Shopify, Printful, or shipping carriers.

9. PROHIBITED USES

You may not use our site or products for:

  • Illegal activities

  • Violating intellectual property rights

  • Harassment, fraud, or abusive conduct

  • Uploading or transmitting viruses or malicious code

Violations may result in immediate termination of service.

10. LIMITATION OF LIABILITY

The House of 4038 is not liable for:

  • Delays in shipping

  • Carrier-related issues

  • Misuse of products

  • Indirect, incidental, or consequential damages

Our maximum liability is limited to the value of the order placed.

11. INDEMNIFICATION

You agree to indemnify and hold harmless The House of 4038, its owners, partners, and employees from any claims arising from your breach of these Terms or misuse of our services.

12. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the site constitutes acceptance of any revised Terms.

13. CONTACT INFORMATION

For questions about these Terms, please contact us:

4038official@gmail.com